Your Office 365 password is the same as the one you use to sign in to Windows. If you’re unable to log in, the issue may be due to a typing error, Caps Lock, or a need to reset your password.

🧭 Troubleshooting Steps

1. Check for Caps Lock
   • Passwords are case-sensitive, so ensure Caps Lock is off
2. Re-enter Your Windows Password
   • Use the most recent password you set when logging into your device
3. Try Signing In via a Browser
   • Visit https://portal.office.com and test login directly
4. Contact the System Help Desk
   • If the error persists, your password may need to be reset by your IT administrator