Category:
Security & Compliance
If you received a message stating that your Office 365 license was recently assigned, it may take a few minutes for the license to fully activate. If the same error persists after waiting, try the following steps:
🧪 Troubleshooting Checklist
A. Confirm Your Office 365 Account
- Make sure you’re signed in with the correct employee account (e.g.,
employee_number@*****.co.jp). - Check if your license appears active in the Microsoft 365 Admin Center or via your IT team.
B. Determine If It’s an Account or PC Issue
- Try signing in from a different device or browser.
- If the issue only occurs on one PC, it may be a local configuration problem.
C. Clear Your Browser Cache
- Open your browser settings.
- Clear Browsing History, Cookies, and Cached Images and Files.
- Restart the browser and try accessing Office 365 again.
If the issue persists after these steps, contact your System Help Desk to confirm license activation and investigate further.