If you’re unable to hear audio in Microsoft Teams while connected remotely through AnyClutch, the issue may be related to your device settings or audio configuration within Teams. The Help Desk cannot confirm whether this is caused by AnyClutch itself, but you can try the following steps to resolve it:

🔊 Check and Configure Audio Devices in Teams

1. Open Microsoft Teams.
2. Click the three dots (⋯) next to your profile icon in the upper-right corner.
3. Select Settings from the dropdown menu.
4. In the Settings panel, click Devices.
5. Under the Audio section, verify that the correct Speakers and Microphone are selected.
6. Click Start Test Call to confirm that audio and video are functioning properly.

This test will help you identify whether the issue is with your hardware, Teams configuration, or remote connection.