If you’re experiencing slow performance with Office 365 applications, it may be due to temporary network congestion, browser cache buildup, or system-level instability. While no confirmed Microsoft-wide incident has been reported, many users have experienced similar issues recently.

🧪 General Troubleshooting Steps

1. Disconnect and Reconnect to the Network

• This refreshes your connection and may resolve latency issues

2. Restart Your PC

• A full reboot clears temporary processes and refreshes system resources

3. Clear Your Browser Cache (Microsoft Edge)

• Open Microsoft Edge
• Click the […] (three dots) in the upper-right corner
• Go to Settings > Privacy, Search, and Services
• Under Clear browsing data, click Choose what to clear
• Select:
  • Browsing history
  • Download history
  • Cookies and other site data
  • Cached images and files
• Click Clear now, then restart the browser

📌 Additional Tips

• Try accessing Office 365 apps from a different browser or device
• Check your internet speed and stability
• If you’re on a corporate network, consult your IT team about possible external congestion or firewall restrictions