If you’re experiencing problems accessing Office 365 services, the issue may be due to temporary browser data or network instability. Try the following steps to resolve it.

🧹 Step-by-Step: Clear Browser Cache

🔷 Microsoft Edge

1. Open Microsoft Edge.
2. Click the […] (three dots) in the upper-right corner.
3. Select History, then click […] > Clear browsing data.
4. On the “Clear browsing data” screen, select only:
   • Browsing history
   • Download history
   • Cookies and other site data
   • Cached images and files
5. Click Clear now, then close all browser windows.

🔶 Google Chrome

1. Open Google Chrome.
2. Click the vertical three dots in the upper-right corner.
3. Go to History > Clear browsing data.
4. Select the same four options as above.
5. Click Clear data, then restart the browser.

After clearing the cache, try accessing Office 365 again. If the issue persists, consider switching browsers or contacting your IT support team for further diagnostics.